Bilighom.store – Serving Customers Across the UAE

At Bilighom.store ("we", "us", "our", or the "Site"), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our Services.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will reflect the changes. Continued use of our Services indicates your acceptance of the revised policy.

📌 Information We Collect

Information You Provide:

• Name, phone number, email, and shipping/billing address

• Order and payment details

• Account login credentials (if you create an account)

• Customer service messages and inquiries

Automatically Collected Information ("Usage Data"):

• Device type, browser information, and IP address

• Pages viewed and interactions on our website (via cookies and similar technologies)

Third-Party Sources:

• Shopify (our eCommerce platform)

• Payment processors and analytics providers

• Shipping and fulfillment partners

🛠 How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support and account management

• Send updates, offers, and marketing (if you have opted in)

• Improve website performance and user experience

• Detect fraud, maintain security, and comply with the law

🍪 Cookies and Tracking Technologies

We use cookies to:

• Operate and personalize our website

• Analyze website traffic and usage

• Show relevant advertisements

You can adjust your browser settings to manage or block cookies. Please note that some site features may not function properly if cookies are disabled.

🔐 How We Share Your Information

We may share your data with:

• Service providers (Shopify, payment gateways, couriers)

• Marketing partners (only if you opt in)

• Internal business teams for order management

• Legal or government authorities when required

We do not sell personal information, especially of individuals under 16 years of age.

👤 Your Privacy Rights

You may have the right to:

• Request access to your personal information

• Correct or update inaccurate details

• Request deletion of your data (subject to legal or business obligations)

• Opt out of marketing communications

To exercise these rights, please contact us at:
📧 Email: contact@bilighom.store

🚸 Children’s Data

Our services are not directed toward children. We do not knowingly collect information from individuals under 16.

🌍 Data Transfers

Your information is processed and stored within the UAE. If any future international transfers are required, we will ensure proper safeguards are in place.

📞 Contact Us

If you have questions about this Privacy Policy or your data, please reach us at:

📧 Email: contact@bilighom.store